Support
Help center
Short guides for the things coaches actually ask about. If yours is not here, email us and a human will answer.
Getting started
Set your program up and get your families into it.
Creating your program
Your program is the container for every team you run. Set it up once.
Getting startedCreating your first team
One team per group that practises together. Here is how to add one.
Getting startedInviting families with a join code
Every team has a six character code. Share it and families join themselves.
Getting startedApproving who joins your team
Turn on approval and nobody enters the team until you say so.
Getting startedWhat an assistant coach can and cannot do
Assistants can run the day to day. Money and membership stay with you.
Money
Collect fees, see who has paid, and sort out the ones who have not.
Connecting your payment account
Card payments go straight to your program. Connect the account once.
MoneyCreating a team fee
Set the amount, the due date, and who owes it. Everyone gets told.
MoneyTracking who has paid
One ledger for card, cash and Zelle, so you stop keeping it in your head.
MoneyWhat to do about an unpaid fee
Reminders, a private nudge, and a way to handle a family who genuinely cannot pay.
MoneyRefunds and how they work
Team money belongs to your program, so refunds are your call.
Day to day
The stuff you do every week during a season.
Posting a game or practice
Post it once and it lands in chat, on the schedule and in family calendars.
Day to dayRSVPs and nudging non-responders
Ask once, then chase only the people who never answered.
Day to dayStreaming a game
Go live from your phone so the grandparents can watch.
Day to daySharing files and photos
Playbooks, waivers and photos that are still findable in November.
Account
Your plan and your billing.